Guides
Online retail rules in France, one by one
Each guide explains one obligation from the seller's side: what to display, where, common mistakes and the legal texts behind it. The guides cover sales to consumers in France.
Guides
- GPSR product page: the 4 mandatory details for online shops in France
Regulation (EU) 2023/988, Art. 19: manufacturer, EU responsible person, product identification and safety warnings on every product page, and French penalties.
- France online withdrawal button: the “renoncer au contrat ici” rule
Since 19/06/2026, online withdrawal is mandatory in France: “renoncer au contrat ici” wording, form, confirmation, acknowledgement, T&Cs, penalties, actions.
- Directive 2024/825 (EmpCo) in France: the changes on 27 September 2026
Vague green claims, carbon neutrality, labels: what Directive 2024/825 bans, what France already bans without transposition, and what to fix on product pages.
- France EPR unique identifier, Triman logo and Info-tri: the guide
Where to show the French EPR unique identifier, when Triman and Info-tri are required, digital options and penalties: the rules for shops selling in France.
- France e-commerce compliance calendar 2026-2027: all the deadlines
Deadlines for online shops selling in France in 2026-2027: online withdrawal, textiles, packaging, green claims, deforestation, batteries. Dates, texts, who.
- France legal guarantee of conformity: what online shops must display
The mandatory guarantee box in French terms and conditions, pre-order information, hidden defects, penalties and the EU harmonised notice from 27/09/2026.
- France price reduction rule: the lowest price of the last 30 days
Strikethrough prices and discounts in France: the prior price is the lowest of the last 30 days. Special cases, correct and incorrect displays, penalties.
- Online customer reviews in France: the mandatory information to show
French rules for online shops that display customer reviews: checks, dates, ranking, review policy, “verified reviews” claims and fines of up to €375,000.
- Textiles sold online in France: composition and place of manufacture
Clothing, footwear and linen sold online in France: fibre composition, places of manufacture next to the price since 10/07/2026, AGEC sheet, environmental cost.
- Consumer mediator in France and the closure of the EU ODR platform
What online shops selling in France must do: join a consumer mediator, show its details on the site and in the terms, and remove the ODR link closed in 2025.
Free tools
- Check a shop
16 checks on your shop's public pages, in under a minute.
- Check green claims for France
Paste a text: wording already banned in France and claims targeted by Directive 2024/825 from 27/09/2026.
- Look up a French EPR unique identifier
Search the ADEME public register by SIREN number, company name or identifier.
- Generate the French legal guarantee box
The official text of the annex to article D. 211-2, with your details, ready for your terms of sale.
- Generate the French withdrawal notice and link
The official model annexed to article R. 221-3 (2026 version), completed for your situation, with the model form.
- Generate the GPSR manufacturer block
The "Manufacturer and safety" block, ready to paste on your product pages.